Questions, answered.

Deep muscle massage uses steady pressure and movement to work into tight muscles rather than just the surface. The HexPulse does this with a handheld head of grey massage nodes and two grip handles for control. A side panel with an LED screen, plus and minus buttons and a heat setting lets you adjust the session yourself.

Yes. 10% off with code WELCOME10. Enter it at checkout.

Australians who train hard or sit long hours, and want quick relief from sore muscles and tight fascia at home. If your neck feels like concrete by the end of the workday, if your lower back lights up when you roll over in bed, or if your hamstrings and calves fight you every gym session, this is for you. You do not need to be an athlete, just an everyday body that seizes up.

A full recovery session across your neck, back, quads and calves runs about ten to fifteen minutes, which slots neatly into an evening without eating your night. If you only want to loosen your neck and shoulders after reversing the car all day, two or three minutes with the gun does the job. You can use it daily. Most people find short, regular sessions keep the tightness from building back up.

Absolutely. These tools are built for everyday bodies that seize up at a desk, in the car and on the couch, not just for athletes. The gun has adjustable speeds so you can start gentle and build up as your muscles ease. With the HexPulse and the heated wrap you set the intensity yourself, leaning in as much as feels right. Most people use them lying on the lounge room rug or against a wall.

On the lower speeds it feels like firm, deep pressure rather than pain, and you build up as the muscle relaxes. Keep the head on soft muscle tissue and away from bones, joints, nerves, sunburned skin or any open wound. Do not use it on an acute sprain or strain, since those usually need rest. Start light, let the muscle give, then go deeper.

Keep it simple and follow the care label on each item. Wipe the silicone heads and the HexPulse with a slightly damp cloth after use, then let them dry fully before you clip the heads back on. Never submerge the gun or run the heads under a tap, since water inside the motor housing is what kills these devices. Let the ThermaWrap cool fully before you fold it, and never store it while it is still switched on.

Start on the lowest speed and let the muscle relax before you build up, because forcing a high setting onto a tight muscle just makes you tense. Match the head to the job: flat head for big muscles like quads and calves, pointed head for a stubborn knot between your shoulder blades, round head for everything in between. Warm the area with the ThermaWrap first and the percussion goes in far more easily.

Most people feel their neck and shoulders loosen within the first session, and stiffness in the lower back ease over the first week of regular use. The real change is consistency. Because the tools live in your lounge room, you can do a quick session the moment the tightness starts, instead of waiting for it to build into something that needs an appointment.

Anywhere you have a bit of floor and a couple of minutes. It shines in three moments: before a workout, run the gun over your muscles to warm them and get blood moving; after the gym, running or cycling, use it to ease next-day soreness before it sets in; and through the day, whenever your neck and traps have turned to concrete. The lounge room rug after work is the favourite.

You can, and the gun stands on its own. You will notice the gap fairly quickly though. The gun alone cannot warm a cold, tight muscle before you work it, and it cannot pinpoint the fine knots the HexPulse handles. Buying the set together means the pieces work as one flow from the first session, and everything arrives in a single delivery.

The HexPulse handles the smaller, stubborn knots the gun cannot pinpoint. You lean into it against the floor or a wall, wherever you feel a knot, and control the pressure by how much of your body weight you put in. It reaches the specific trigger points your fingers never find, like the one under your shoulder blade. Where the gun covers broad muscle, the HexPulse works the fine detail.

The ThermaWrap warms tight neck, shoulder and lower back muscles before you work them, which helps the tissue release far more easily. Warm muscle gives more than cold, gripped muscle, so a few minutes of heat first means the percussion afterwards goes deeper with less discomfort. It sits hands-free over the sore area, so you can relax into it while it does the warming for you.

For many people, yes. A remedial massage gives real relief, but for a lot of us it is gone by Wednesday morning, and you cannot book one every time your shoulders seize up. These tools give you that same deep percussive pressure on demand, in your lounge room, as often as your body wants it. You reach the same knots the moment tension starts, instead of waiting a week for an appointment.

Resetra hands you the same deep tissue work a remedial therapist does, run on the lounge room rug in about fifteen minutes. The idea is simple: the concrete in your neck and shoulders should be gone by the time you sit down for dinner, not booked in for next Wednesday. We make recovery tools for everyday bodies that seize up at a desk, in the car and after a hard session.

You get 30 days to try it at home with no risk. Use the tools daily on your neck, back, quads and calves, see how your body pulls up the next morning, and if you are not moving more freely, send it back for a full refund. We back it this way because we would rather you actually feel the difference than keep something that is not helping.

Standard shipping is free on every order, Australia-wide, with no minimum spend. The price you see at checkout is close to the price you pay, because we would rather not bury the cost of getting your tools to you inside the sticker price. If you would like your order sooner, a faster option is available at checkout for a small fee. Either way, your tracking link follows the parcel the whole way.

Yes, we deliver Australia-wide, from the middle of the city to regional and rural addresses. Metro orders tend to land quickest, and remote postcodes take a few extra days simply because of the distance the courier covers. Whatever your address, standard shipping is free, and your tracking link keeps you updated the whole way so you always know where your recovery tools are.

Yes. The moment your order leaves us, you get a tracking link by email so you can follow it right to your door. Standard delivery reaches most Australian addresses within a few business days once dispatched, with regional and rural areas taking a little longer. If anything looks stuck, get in touch and our team will chase it up for you.

Every order is packed and dispatched within one to two business days. Yes. When you order a set, every piece is packed and sent together, so a massage gun, HexPulse and ThermaWrap arrive in one parcel rather than turning up on different days. Delivery is included at no extra cost. It means your full recovery routine is ready to use the day the box lands, instead of you waiting on a missing part.

You can send it back. Every order is covered by our 30-day money-back guarantee, so you can try it on your own shoulders first.

Get in touch with our team and we will walk you through it. Within the 30-day satisfaction window, let us know your order details and we will sort out the return and your refund. We keep the process simple, because the whole point of the guarantee is that trying it should feel easy, not like a gamble.

Yes. If you return within the 30-day satisfaction guarantee, you get your money back in full. We would rather refund someone whose body did not respond than have you hang on to a tool gathering dust in a drawer. That is why the guarantee is there, so the risk sits with us, not you.